Legal information & consumer rights

Information about terms and conditions, right of withdrawal, warranty, and complaints for purchases at Claimparagon — drafted in accordance with Australian laws and regulations.

General terms and conditions Returns & Warranty

1. General terms and conditions

Our general terms and conditions form the agreement between Claimparagon and the consumer. They cover ordering, payment, delivery, transfer of risk, and limitation of liability.

Applicability: all purchases via claimparagon.space
Payment: secure payment methods shown during checkout
Delivery: orders within the indicated delivery time, unless otherwise stated

Full terms and conditions (PDF)

2. Right of withdrawal (14 days)

As a consumer, you have the right to cancel and return your purchase within 14 days without giving a reason.

Send a clear statement by email to claimparagon@outlook.com within 14 days or use the online cancellation form. You then have 14 days to return the item.

We refund all amounts paid within 14 days of receiving the withdrawal, including standard delivery costs. You bear the direct cost of returning the item if indicated in the terms and conditions.

Opened or worn clothing with clear signs of use may be rejected. Custom-made or rapidly discounted products may be excluded from withdrawal — see terms and conditions.

3. Returns & warranty

We use a simple return procedure and comply with statutory warranty obligations for consumers.

Subject	Radius
Return period	14 days after receipt
Warranty	Statutory warranty in accordance with the Civil Code
Damage in transit	Report within 48 hours for compensation

Privacy & Cookies Compare stores

4. Privacy & Cookies

We process personal data in accordance with the GDPR (AVG). For details about data, retention periods, and your rights, see our Privacy Policy.

Go to Privacy Policy Complaints & disputes

Cookies: we use cookies for functional and analytical purposes. You can manage preferences via the cookie settings.

5. Complaints and disputes

Do you have a complaint? First send it by email to claimparagon@outlook.com. We aim to handle complaints within 14 days.

Contact: claimparagon@outlook.com
By phone: +61478362941 (availability indicated on the site)
If unresolved: option to file a complaint viaDisputes Committeeor European ODR platform.

Consumers in Australia have access to alternative dispute resolution; see also guidelines from the Australian Competition & Consumer Commission (ACCC).